Frequently Asked Questions

Products

Why can’t I find my old part number?

We have all new part numbers and lower pricing as of January 1, 2021.

Click here for an old/new part conversion sheet.

Will my part number fit multiple machines?

Most part numbers do fit multiple machines. Visit our products search page to locate your part number under the “Search by Part Number” section. Select your part number to see a “Fits the following” dropdown list of compatible machines.

Click here to visit our products search page.

What is the difference between standard and heavy-duty TireSocks?

Heavy duty TireSocks include an additional layer of fabric and a patch over the seam for additional durability.  The heavy-duty option typically doubles the life of your TireSocks.

How do I get my company logo on TS brand products?

Custom logos are available to all our distributors at no additional cost, please contact customer service to place an order for custom logo products.

Click here for more information on how to become a distributor.

What measurements do I need to order products?

Click here for the measurement guides.

How long do TireSocks last?

TireSocks typically last 2 weeks to 2 months depending on the equipment type and job site conditions.

 Helpful tips to get the most out of your TireSocks:

  • Always keep the machine in motion when turning the wheels.
  • If possible, remove TireSocks when driving machine on exterior or rough surfaces.

Are TireSocks water-resistant?

TireSocks feature a durable water-repellant top coat.

What are TireSocks made of?

  • Tire Tread Cover: 1680D x 1680D nylon fiber fabric
    • Coating: 1 oz urethane.
    • Finish: Durable water repellant top coat.
  • Wheel Hub Cover: 600 x 600 Denier polyester fiber fabric
    • Coating: 2 pass urethane.
    • Finish: Durable water repellant top coat.
  • Optional Accessory:
    • Liner for Heavy Machinery: Vinyl coated polyester fabric.

Click here for the full TireSocks spec sheet.

Are DripDiapers flame resistant?

DripDiapers are flame resistant but should not be used near an open flame.

Flame Resistance: California Fire Marshall Registration # FA-41501.

Click here for the full DripDiapers spec sheet.

Where can I request a sample?

Please email us at [email protected], call us at 1-888-SOCK-911 or you can request samples here.

Shipping

What are my shipping options?

Packages are shipped via FedEx with the following options:

  • FedEx Ground
  • FedEx 2nd Day
  • FedEx Priority Overnight
  • FedEx International Economy
  • FedEx International First
  • FedEx International Priority
  • Will Call (for local customers)

Can I drop-ship to a customer?

Products can be drop-shipped to a jobsite or customer. Orders ship with packing slip only.

How late can I place an order for same-day shipping?

2:00 PM Mountain Standard Time

Can I ship on my own FedEx/UPS account?

Yes. Must be an approved distributor with established payments terms.

How quickly will my order ship?

Standard orders received by 2:00pm MST usually ship the SAME DAY! Custom logo orders and non-inventory part numbers typically ship within 1 business day. Customer service will provide you with a ship date upon receipt of your order.

How can I track my package?

Orders placed online can be tracked from your Orders page. All other orders can enter the tracking number from your invoice here. You may also call customer service at 1-888-SOCK-911 and we’ll be happy to track it for you.

TireSocks Return Policy:

TireSocks can accept returns for products up to a year old from invoice date. The product must be in the original packaging, must not have a custom logo and cannot be a custom part number. There is a 25% restock fee for the return.

Didn’t find what you were looking for?